Good for you ! We want to be clear with our shipping costs and policy. And we will put is strait and easy to understand.
European Union countries
- We ship with DHL, and shipment takes around 2-5 working days depending on zona.
- Your delivery cost vary from 8 – 30 EUR depending how far from Poland you are. Costs are calculated automatically. Remember to provide valid address.
- You don’t pay toll fees within European Union – no additional fees added to your shipment.
- Remember that we always have good offers and discounts for combined sets 🙂 You can customize your set and have your order even cheaper! You can find out our offers and discounts by clicking button below.
Other countries
- Sending to other countries means: sending outside of European Union which means exporting/importing.
- We use UPS delivery and all prices are calculated automatically during checkout. Prices start from 25 EUR / 30 $.
- You only provide proper address, postal code, country and wait few seconds – your prices will be calculated.
- You choose the delivery option that fits you. There are cheaper and more expensive options.
- Remember that according to our Terms and Conditions you as a buyer pay toll fees added by your origin country toll department.
- You love our tools and want to purchase them, but cant order for some reason?
- You believe there is error in shipment prices or during checkout process ?
- Are you interested in cooperation or have special order with special tool or higher amount ?
In case of any questions -> don’t hesitate to contact us 🙂 We are open to talk with you by social media, email or phone call.
Generally speaking
We do our best to pack our tools the best we can so they survive The Journey. We do our best to send it as quickly as possible and always within 4 working days counting from the day of order. In the same way we do our best on our side, because we want to get the best experience from beginning. Having said that, we cannot be responsible for package damage during transport is it was packed properly as well as any delays that are not related to our actions, we also are not responsible for disappearing parcels.
If you are not happy with our service or if you want to make complaint, first contact us. There is always a solution. We are humans and we love to talk 😉
Thank you !
